ACCENT to Open Contact Center in Monroe, LA, Bringing 550 High-Quality Jobs
ACCENT Marketing Services is set to launch its ninth domestic contact center, and the company has selected Monroe, Louisiana as the location. The 320-seat facility is expected to open in mid-August, create 550 new jobs and generate an annual payroll of $11.4 million.
“On behalf of the citizens of Northeast Louisiana, I am pleased to welcome ACCENT to Monroe,” said Governor Kathleen Babineaux Blanco, in a statement. “The annual economic impact of this contact center will be significant for the families and communities of the region. I am committed to working with company leadership to ensure their success.” ACCENT has proposed that it will lease 58,800 square feet within the former State Farm building now owned by the State of Louisiana. The new contact center is expected to provide inbound customer service and technical support for Boost Mobile, a Pay-As-You-Go wireless service provider. More than 700,000 calls per month are projected to be handled at the new facility on behalf of Boost Mobile.
Kevin Foley, ACCENT’s president and CEO noted that strategically, the Monroe site is a great fit for both ACCENT and Boost Mobile as the community has an energy and spirit that is a natural fit for ACCENT’s “Work Hard, Have Fun” culture.
More on this article - ACCENT to Open Contact Center in Monroe, LA, Bringing 550 High-Quality Jobs
ACCENT Marketing Services is set to launch its ninth domestic contact center, and the company has selected Monroe, Louisiana as the location. The 320-seat facility is expected to open in mid-August, create 550 new jobs and generate an annual payroll of $11.4 million.
“On behalf of the citizens of Northeast Louisiana, I am pleased to welcome ACCENT to Monroe,” said Governor Kathleen Babineaux Blanco, in a statement. “The annual economic impact of this contact center will be significant for the families and communities of the region. I am committed to working with company leadership to ensure their success.” ACCENT has proposed that it will lease 58,800 square feet within the former State Farm building now owned by the State of Louisiana. The new contact center is expected to provide inbound customer service and technical support for Boost Mobile, a Pay-As-You-Go wireless service provider. More than 700,000 calls per month are projected to be handled at the new facility on behalf of Boost Mobile.
Kevin Foley, ACCENT’s president and CEO noted that strategically, the Monroe site is a great fit for both ACCENT and Boost Mobile as the community has an energy and spirit that is a natural fit for ACCENT’s “Work Hard, Have Fun” culture.
More on this article - ACCENT to Open Contact Center in Monroe, LA, Bringing 550 High-Quality Jobs
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